Watch the videos below to rethink financial services in an era of technology, automation, globalisation and rapidly changing customer expectations.

 

 

BRETT KING: Bank 4.0 Down Under Edition | CPD = 1

Brett King, an Australian futurist, author, and co-founder and CEO of Moven, a New York-based mobile banking start-up.

In this exclusive keynote for FINSIA in Melbourne, bestselling author and Fintech pioneer Brett King, talks through the research that led to his latest book BANK 4.0.

INVESTING – WHAT DOES THE FUTURE HOLD? | CPD = 1

To say that green is good has replaced the old ‘greed is good’ adage might be too simplistic. But there is ample evidence companies with poor environmental, social, governance, practices don’t thrive in the long term.

ETHICS, NEUROSCIENCE & BEHAVIOURAL FINANCE IN A DIGITAL WORLD | CPD = 0.5

How do we ensure we are serving as well as ‘protecting’ our customers? This session’s experts bring a wealth of business and academic experience to get our heads around the subject.

THE FUTURE CUSTOMER | CPD = 0.5

Customer centricity will fuel loyalty – financial services organisations must align all aspects of business operations with dramatically changing customer expectations. But what does this new breed of customer look like? What products & services will anticipate their needs? What environment will ensure they remain engaged?

GLOBAL TRENDS IN TECHNOLOGY FOR CUSTOMER ENGAGEMENT | CPD = 0.5

Digital disruption and the impact of AI give customers - both retail and institutional - the tools to choose where they want to save, invest in the markets or spend their money.

LEADING THROUGH TRANSFORMATION | CPD = 0.5

The Emerging Practice of the Future. In a rapidly changing regulatory and technological landscape, financial services practices have never been under greater pressure to adapt, laying the foundations for the emerging practice of the future.

Watch the videos below to explore how ethics can help navigate the crossroads of today...

ETHICS OF DATA | CPD = 0.5

The panel session: Tony Ohlsson | Chief Data Officer | Volt Bank Lisa Schuts | Founder and CEO | Verifier Moderator - Susheela Peres da Costa| Head of Advisory | Regnan

FINANCIAL SERVICES IN AUSTRALIA | CPD = 0.5

By Carol Austin, Director and Chairman of Board Risk Committee, HSBC Bank, Director, State Super, Commissioner, Independent Planning Commission, Chairman, Investment Advisory Board, ACT Government.

SAVE CAPITALISM | CPD = 0.5

Can Capitalism be saved? How financial services can build a better society and sustainable future. SPEAKER: Kat Dunn, CEO Grameen Australia.

SELF REGULATION | CPD = 0.5

Is self-regulation dead? The future state of law and ethics in harmony. SPEAKER: Wayne Byres, APRA Chair.

FIRESIDE CHAT | CPD = 0.5

PANEL: Dr Simon Longstaff AO, Executive Director of The Ethics Centre; Wayne Byres, APRA Chair; Rod Sims, Chair of ACCC; Karen Chester, Deputy Chair of ASIC.

RESPONSIBLE LENDING | CPD = 0.5

Responsible lending: Hard cases make bad law by Anna Bligh, CEO of the Australian Banking Association.

ETHICS OF DATA | CPD = 0.5

Panel: Lisa Schutz, Verifier; Tony Ohlsson, Chief Data Officer, Volt Bank; Catriona Wallace, Flamingo AI. Moderated by Susheela Peres da Costa, Regnan.

THE WELLBEING OF EMPLOYEES & SOCIETY | CPD = 0.5

Panel: June Smith, Deputy Chief Ombudsman Superannuation, AFCA; Margo Lydon, CEO, SuperFriend; Dr Kym Sheehan, Uni of Sydney. Moderated by Pauline Vamos, Director, The BFO.

TOMORROW'S LEADERS | CPD = 0.5

Panel discussion: Permafrost… Say it isn’t so: Overcoming the challenges faced by tomorrow’s leaders. Panel Members: Nikola Zaorska; Tammie Christie; Darren Dawson. Moderated by Cris Parker, Head of The Ethics Alliance.

COURAGE | CPD = 0.5

Moral courage: Linking your purpose to positive change by Tim Dean, Award winning philosopher, journalist, science writer, editor and public speaker.

FIVE GENERATIONS | CPD = 0.5

Five generations in one workplace: From traditionalists to Generation Z by Shade Zahrai, Director and Chief Positive Influencer at Influenceo Group and Westpac Scholar.

HOPE DIES LAST | CPD = 0.5

Panel topic: ‘Hope dies last’: Preparing tomorrow’s leaders to be morally accountable. Panel: Dr Walter Jarvis, UTS; Kylie Blundell, Head of Education and Standards, FINSIA; Joseph Healy, Judo Bank. Moderated by philosopher and ethicist Leslie Cannold.

TENSION | CPD = 1

Panel topic: Exploring the tension between shareholder, customer & employee: What are the ethical dilemmas in the trade-off between stakeholders? Panel: Alexis George, Deputy CEO, ANZ; Jacqui Coombes, Director Group HR NZ, Bunnings; John Atkin, Chair AICD; Pru Bennett, Director, Blackrock. Moderated by Holly Kramer.

INDUSTRY ATTITUDES | CPD = 1

What do rotting fish have to do with it? Re-setting industry attitudes and direction at this critical moment for change. SPEAKER: Leslie Cannold, Australian philosopher, ethicist, educationalist, writer, activist, and public intellectual.

Keeping CPD records online

FINSIA CPD log is accessible through the member portal and allows you to track record your CPD hours. Any structured activities undertaken with FINSIA will be automatically recorded into the log. You will need to upload your external CPD hours. 

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