Course overview
This microlearning course will provide practical knowledge to help you identify customers experiencing vulnerability and how you can better support them.
Who is this for?
This course is suitable for professionals in a range of roles and industries. The course is designed to provide practical tools and information to assist you to identify and better support customers experiencing vulnerability.
Total Program Fee
For further information, or to arrange a call with a FINSIA Relationship Manager please email [email protected]
By the end of this course you will be able to:
- Identify the common characteristics of customers experiencing vulnerability.
- Identify types of vulnerability.
- Understand how to better deal with customers experiencing vulnerability.
CPD: 0.75 hours
Duration: 45 minutes
What's included
e-Learning Material
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
Made for Australia
Developed for the Australian Market by FINSIA.
CPD
Develop new skills and knowledge leading to promotions, and better job opportunities.
Personal Development
It's a great way to invest in yourself and your future.
What do I get when I finish the course?
On successful completion, a Certificate of Completion will be issued by FINSIA.
Express your interest now