Demonstrate a comprehensive understanding of the key features and principles of complex consumer lending offered by banks to help customers meet their financial goals and needs.
Students who complete this module will be able to:
- Understand the nature and characteristics of consumer credit products and services.
- Investigate and understand how income and revenue streams can support consumer lending together with the regulatory and legislative frameworks relating to consumer lending.
- Understand securities for consumer lending.
- Understand the importance of providing clear and appropriate communication in delivering professional sales and service to customers.
- Understand how to provide support and options to customers experiencing financial change and potential servicing difficulties with their loans.
- Describe and apply the principles of lending.
Total Program Fee
Internationally recognised module for the Chartered Banker qualification.
All modules delivered online which means you can start anytime and complete it at your own pace in your own time.
Chartered Banker Institute (UK) accredited
The only body in the world able to confer Chartered Banker status.
Made for Australia
Developed for Australian Market by FINSIA in close consultation with senior industry practitioners.
For new members, a 12-month Student Membership is included in the enrolment fee. Being a FINSIA member enables you to build your professional profile through networking events and access relevant content to reinforce your study.
Embedded e-Learning on selected modules to reinforce key learning objectives.
A comprehensive digital textbook providing core learning materials and case studies to help you build your capability.
Assessment fees are included in the price of the qualification. (Assessment resit fee of $150 will apply).
The learning experience is
Start anytime from any location at your own pace.
Stimulating interactive learning experience with a hands-on approach.
Access an extensive suite of engaging learning materials.
Developed for the Australian market in consultation with senior industry practitioners.
What do I get when I finish the course?
A certificate for the Consumer Credit module, which is also one of the elective modules of the Certified Banker program.
Elana Rubin SF FIN
“For me, FINSIA represents a community of people committed to professionalism in their endeavours,”
“Financial services is incredibly important. It's important to individuals. It's important to the wellbeing of business. It's important to the economy and the community.
“So being part of an organisation that's committed to continuous development, improvement and the higher standards of professionalism, is something that I support.”
Matt Baxby SF FIN
“It served me really well as my career developed in the financial services sector. That’s the important role FINSIA has to play - the professionalisation of banking.”
Malini Raj SF FIN
“FINSIA has been an invaluable foundation and platform for my career in the finance industry.
“Without FINSIA I wouldn't have had the exposure, the experiences, the mentors, the guidance, the additional intangible value add that's helped me and my career development.”