This webinar is designed for those completing the Professional Banking Fundamentals Qualification. This session will look at credit and consumer lending.
Our speaker will share their knowledge and understanding of the key principles of responsible lending and how these can be used to make sustainable and ethical lending decisions.
The session will assist you in your progression towards the Professional Banking Fundamentals qualification.
Offer you real life examples of how to apply the content in Chapter 6
General Manager, Home Buying / Group Product, BOQ
James Sheffield is General Manager of Home Buying at BOQ. He has helped turnaround the performance of BOQ from under systems growth to above systems growth by improving processes and driving up NPS.
Prior to that, he was a consultant to BOQ and Nab on Home Buying Transformation. In his 20 plus year career he worked for 17 years at Commonwealth Bank in various General Manager roles including running Home Loans during the GFC; running the Mobile Lending channel and helping reinvigorate Proprietary lending and strategy.
He has previously been a Board member of LIXI and Aussie Home Loans as well Childfund Australia. He has an honours degree in Law and is a Graduate of the Australian Institute of Company Directors.
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