Early release may have a long-term positive outcome with more customer engagement in superannuation, panellists at a FINSIA webinar suggested.
That was one of the takeouts from the View From The Top session of the Future of Super of Series held in the week that the figure for early release grew to more than $30bn.
IOOF chief executive Renato Mota spoke about the positives, mentioning the fact that the ‘never waste a good crisis’ phrase had been frequently used during COVID-19.
While he spoke about the human tragedy of those needing to access their funds illustrating the point with a story about a desperate client sleeping in their car, he talked about an across-the-board uptake in customer engagement in retirement savings.
“There are a lot of learnings we can take forward…