Learning the importance of community expectations during the Royal Commission helped banks deal with COVID-19.
That was one of the key takeouts from the Hon Anna Bligh’s exclusive webinar for students on FINSIA’s Professional Banking Fundamentals program.
The Australian Banking Association CEO kicked off the series of webinars covering each of the chapters from the globally-recognised professional qualification by giving a practical overview of the Business of Banking & The Economic Environment.
The former Queensland premier who has been at the helm of the ABA since 2017 said: “It's important to acknowledge that the banking system came into COVID-19 with the very recent memories of a Royal Commission into conduct and…