“I joined NAB at the age of 21 and have never undertaken a course or qualification like this,” said Rona, a NAB Mobile Home Lending Executive.
“As someone who has been in the banking sector a long time, the course refreshed a lot of things for me, but it also gave me deeper insights into other elements of banking.
NAB is the first Australian bank to set a qualification standard for its entire permanent workforce.
CQiB was launched by NAB CEO Ross McEwan last year. More than 7000 people across NAB have already enrolled in the course. All of NAB’s permanent staff, including Ross and his…