Online, on demand, any time
Banking
PBF Chapter 5: Meeting Customers' Needs
CPD: 1 hours
This webinar is designed for those completing the Professional Banking Fundamentals Qualification. This session looks at meeting customers’ needs.
Our speaker shares the importance of having an understanding of the customer life cycle to better align products and services.
Online, on demand, any time
All FINSIA members can access our webinars-on-demand offerings for free.
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