Getting Started

Welcome to your new Member Portal

We’re here to help you get started. Below, you’ll find essential information to navigate the portal, including:

Resetting your account password,
Accessing your dashboard,
Viewing your profile, and
Visiting the website
Updating your CPD records

If you encounter any issues, our support team is here to help – you can find our contact details at the bottom of this message.

password reset instructions

Please follow these steps to reset your password:

Go to the FINSIA website and click on the ‘Login’ button located in the upper right corner of the page.
On the login page, select the ‘I've lost my password’ option.
Enter the email address associated with your FINSIA account, then click ‘Send me the password reset link’.
An email has been sent to your associated email address. Look for the subject ‘Your password reset link’ and follow the provided instructions to reset your password. Check your spam/junk folder if you can’t find the email in your inbox.
After successfully resetting your password, you can now log in to your FINSIA account using your new credentials.

Accessing your dashboard

To access your dashboard, click the home icon on the left side of the page – the text ‘Go to dashboard’ appears when you hover over it.

The dashboard features essential announcements, reminders and instructions for using your member portal.

We recommend checking your dashboard regularly to stay updated.

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Viewing your profile

To view your profile, click your name in the upper right corner. A dropdown menu will appear - select ‘View Profile’ from the options.

Visiting the website

Click ‘Menu’ in the top left corner. From the dropdown options, select ‘Home’.

UPDATING YOUR CPD RECORDS

When we migrated to the new system, we also transferred your CPD records, which you can now find under your profile.

To add new CPD entries:

1. Go to your profile.

2. Navigate to the CPD tab.

3. View your CPD records grouped by year.

4. Select the year where you want to add your CPD.

5. Click ‘View CPD Entries’.

6. Click the ‘Add an Entry’ button (a pop-up window will appear).

7. Fill out all required fields.

8. Click ‘Create’ to save your entry.

A note on payments

Joining FINSIA’s autorenewal program helps you to streamline your membership fee payments. Please note that any automatic payments that you had previously requested will need to be re-set in 2025 using our encrypted payment platform. We will be in touch in the coming weeks to assist you to re-set your payments and/or with further information on how to join the program.

Card Payments

Please note that a merchant fee including GST will apply to all credit card and debit card payments. The fees to be applied will be: 1.73% + AU$0.30 for Australian dollar payments, and 2.77% plus NZ$0.30 for New Zealand dollar payments.

In Australia, you can opt to make membership payments via BPAY. The details are below.

BILLER CODE: 399162
BILLER: FINSIA
REFERENCE: Please refer to your membership renewal invoice for your unique reference number.

Support and assistance

Should you have any questions or need assistance, please do not hesitate to contact our support team at [email protected] or by telephone 1300 346 742 (or 09 887 7337 for New Zealand based callers).