Getting Started
Discover how to make the most out of your new member portal.
Welcome to your new Member Portal
We’re here to help you get started. Below, you’ll find essential information to navigate the portal, including:
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Resetting your account password,
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Accessing your dashboard,
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Viewing your profile, and
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Visiting the website
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Updating your CPD records
If you encounter any issues, our support team is here to help – you can find our contact details at the bottom of this message.
password reset instructions
Please follow these steps to reset your password:
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Go to the FINSIA website and click on the ‘Login’ button located in the upper right corner of the page.
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On the login page, select the ‘I've lost my password’ option.
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Enter the email address associated with your FINSIA account, then click ‘Send me the password reset link’.
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An email has been sent to your associated email address. Look for the subject ‘Your password reset link’ and follow the provided instructions to reset your password. Check your spam/junk folder if you can’t find the email in your inbox.
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After successfully resetting your password, you can now log in to your FINSIA account using your new credentials.
Accessing your dashboard
To access your dashboard, click the home icon on the left side of the page – the text ‘Go to dashboard’ appears when you hover over it.
The dashboard features essential announcements, reminders and instructions for using your member portal.
We recommend checking your dashboard regularly to stay updated.
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Viewing your profile
To view your profile, click your name in the upper right corner. A dropdown menu will appear - select ‘View Profile’ from the options.
Visiting the website
Click ‘Menu’ in the top left corner. From the dropdown options, select ‘Home’.
UPDATING YOUR CPD RECORDS
When we migrated to the new system, we also transferred your CPD records, which you can now find under your profile.
To add new CPD entries:
1. Go to your profile.
2. Navigate to the CPD tab.
3. View your CPD records grouped by year.
4. Select the year where you want to add your CPD.
5. Click ‘View CPD Entries’.
6. Click the ‘Add an Entry’ button (a pop-up window will appear).
7. Fill out all required fields.
8. Click ‘Create’ to save your entry.
Support and assistance
Should you have any questions or need assistance, please do not hesitate to contact our support team at [email protected] or by telephone 1300 346 742 (or 09 887 7337 for New Zealand based callers).
