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Course overview

This microlearning course provides an overview of the characteristics and types of retail banking products, and payment facilities offered by banks. The course also introduces the various additional services banks offer to meet consumer needs. 


Who is this for? 

This course is suitable for banking professionals, especially those working in retail banking roles. It is designed to provide foundation knowledge to help banking professionals understand the types of retail banking products and payment facilities that banks offer to their retail customers. 

Total Program Fee

Member AUD$80 | NZD$100
Non-Member AUD$100 | NZD$100

For further information, or to arrange a call with a FINSIA Relationship Manager please email [email protected]

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Finsia Microlearning Brochure

By the end of the course, you will be able to:  

  • Identify the common consumer deposit products and services provided by banks. 
  • Outline the payment facilities offered by banks to support the banking needs of retail customers. 
  • Describe some other services offered by banks for use by retail customers. 

CPD: 1 hours


Duration: 60 minutes 


What's included

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e-Learning Material

The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.

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Made for Australia

Developed for the Australian Market by FINSIA.

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Develop new skills and knowledge leading to promotions, and better job opportunities.

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Personal Development

It's a great way to invest in yourself and your future.

What do I get when I finish the course?

On successful completion, a Certificate of Completion will be issued by FINSIA.

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