Course Overview
This microlearning course provides an overview of the characteristics and types of retail banking products, and payment facilities offered by banks. The course also introduces the various additional services banks offer to meet consumer needs.
Who is this for?
This course is suitable for banking professionals, especially those working in retail banking roles. It is designed to provide foundation knowledge to help banking professionals understand the types of retail banking products and payment facilities that banks offer to their retail customers.
What do I get when I finish the course?
You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.
For further details, click here.
What you will learn
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About the common consumer deposit products and services provided by banks.
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About payment facilities offered by banks to support the banking needs of retail customers.
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Other retail customer services offered by banks.
Course Structure
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
