Microlearning
Overcoming Resistance and Objections
Build your knowledge and understanding of objection handling and dealing with resistance.
Course Overview
This microlearning course explores the common sources and causes of objections and resistance in various contexts and identifies and applies strategies and techniques to better overcome objections and handle resistance in your interactions with clients and in the workplace.
Who is this for?
This course is suitable for professionals in a range of roles and industries.
It is designed to help you better understand how to overcome resistance and objections in various situations, both in a business and personal context.
What do I get when I finish the course?
You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.
For further details, click here.
What you will learn
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How to define and differentiate between resistance and objections.
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How to identify common sources and causes of resistance and objections in various contexts.
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How to identify and apply strategies and techniques for handling objectives and resistance.
Course Structure
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
