Courses
Explore our range of professional qualifications, short courses and microlearning by filtering through the various topics and learning options below.
Use our simple filtering system to discover courses that match your needs. Refine your search by choosing specific topics. Click on any course to view detailed information and clear all filters anytime to begin a new search.
Customers Experiencing Vulnerability
Learn how to identify customers experiencing vulnerability and how to better support to them as a financial professional…
The Basics of Banking
Discover how banks operate as a business and their practices.
Customer Complaints
Gain confidence to manage customer complaints.
Understanding Financial Statements
Learn how to read and analyse financial statements efficiently.
Understanding Ratio Analysis
Learn how to confidently analyse business performance by understanding common financial ratios.
Anti Money Laundering Essentials
Develop your understanding of anti-money laundering (AML) and counter terrorism financing (CTF) to help you meet regulat…
Consumer Deposit Products and Services
Develop your understanding of the products and services offered by banks for retail customers including consumer deposit…
Banking Regulation Overview
Equip yourself with a comprehensive understanding of financial services regulation in Australia.
Consumer Lending Products and Services
Develop your understanding of the lending products and services offered by banks for retail customers.
The Principles of Business Lending
Gain practical knowledge and tools to better understand the principles of business lending and develop your understandin…
Types of Risk in Banking
Develop your knowledge of the types of risk faced by banks and better understand how banks manage financial and non-fina…
The Importance of Risk Culture in Banking
Develop your understanding of how best practice risk management assists banks to build and embed a sound risk culture an…
