Course Overview
This microlearning course provides an overview and introduces strategies for effective questioning, including identifying the different types of questions and when to apply them in their day-to-day communications across a range of scenarios, from client conversations to workplace interactions.
Who is this for?
This course is suitable for professionals in a range of roles and industries. The course is designed to provide tools and techniques to improve your questioning, and the skills and knowledge learned can be applied both in a business and personal context.
What do I get when I finish the course?
You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.
For further details, click here.
What you will learn
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How to identify different types of questions and their purposes.
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How to recognise when to use different questioning techniques in your interactions.
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How to apply questioning techniques to a range of scenarios.
Course Structure
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
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