This microlearning course provides an overview and introduces strategies for effective questioning, including identifying the different types of questions and when to apply them in their day-to-day communications across a range of scenarios, from client conversations to workplace interactions.
Who is this for?
This course is suitable for professionals in a range of roles and industries. The course is designed to provide tools and techniques to improve your questioning, and the skills and knowledge learned can be applied both in a business and personal context.
Total Program Fee
Learning objectives:
- Identify different types of questions and their purposes.
- Recognise when to use different questioning techniques in your interactions.
- Apply questioning techniques to a range of scenarios.
CPD: 1 hour
Duration: 1 hour
What's included
e-Learning Material
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
Made for Australia
Developed for the Australian Market by FINSIA.
CPD
Develop new skills and knowledge leading to promotions, and better job opportunities.
Personal Development
It's a great way to invest in yourself and your future.
What do I get when I finish the course?
On successful completion, a Certificate of Completion will be issued by FINSIA.