Please be advised that FINSIA’s office will be closed from Monday 23 December 2024 to Friday 3 January 2025, inclusive. Any courses purchased during this period will be on hold. Course activations will resume on Monday 6 January 2025. We appreciate your understanding and thank you for your patience.
Course overview
This microlearning course provides an overview and introduces strategies for effective questioning, including identifying the different types of questions and when to apply them in their day-to-day communications across a range of scenarios, from client conversations to workplace interactions.
Who is this for?
This course is suitable for professionals in a range of roles and industries. The course is designed to provide tools and techniques to improve your questioning, and the skills and knowledge learned can be applied both in a business and personal context.
Total Program Fee
For further information or to arrange a call with a FINSIA Relationship Manager, please email [email protected].
Learning objectives:
- Identify different types of questions and their purposes.
- Recognise when to use different questioning techniques in your interactions.
- Apply questioning techniques to a range of scenarios.
CPD: 1 hour
Duration: 60 minutes
What's included
e-Learning Material
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
Made for Australia
Developed for the Australian Market by FINSIA.
CPD
Develop new skills and knowledge leading to promotions, and better job opportunities.
Personal Development
It's a great way to invest in yourself and your future.
What do I get when I finish the course?
On successful completion, a Certificate of Completion will be issued by FINSIA.