Course Overview

This microlearning course provides an overview of techniques you can use to become a more effective listener and improve your communication skills in a range of contexts, in both your professional and personal life.

 

Who is this for?

This course is suitable for professionals in a range of roles and industries. The course is designed to provide tools and techniques to improve your listening skills.

 

What do I get when I finish the course?

You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.

For further details, click here.

Personal Development

What you will learn

  • What's the importance of effective listening.

  • Strategies to improve your listening skills.

Course Structure

The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.

Effective Questioning Techniques

Microlearning

Develop your repertoire of questioning techniques to get the most out of your conversations with others.

Dur: 1.00 HRS | CPD: 1.00 HRS | From $110.00
Free for Members

Effective Verbal Communication

Microlearning

Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of w…

Dur: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members

Effective Questioning Techniques

Microlearning

Develop your repertoire of questioning techniques to get the most out of your conversations with others.

Duration: 1.00 HRS | CPD: 1.00 HRS | From $110.00
Free for Members

Effective Verbal Communication

Microlearning

Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of w…

Duration: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members