Microlearning
Effective Questioning Techniques
Develop your repertoire of questioning techniques to get the most out of your conversations with others.
Course Overview
This microlearning course provides an overview and introduces strategies for effective questioning, including identifying the different types of questions and when to apply them in their day-to-day communications across a range of scenarios, from client conversations to workplace interactions.
Who is this for?
This course is suitable for professionals in a range of roles and industries. The course is designed to provide tools and techniques to improve your questioning, and the skills and knowledge learned can be applied both in a business and personal context.
What do I get when I finish the course?
You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.
For further details, click here.

What you will learn
-
How to identify different types of questions and their purposes.
-
How to recognise when to use different questioning techniques in your interactions.
-
How to apply questioning techniques to a range of scenarios.
Course Structure
The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.
Related Courses
View allEffective Listening Techniques
Learn practical techniques to become an effective listener, foster stronger relationships and communicate well with othe…
Effective Verbal Communication
Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of w…
Effective Listening Techniques
Learn practical techniques to become an effective listener, foster stronger relationships and communicate well with othe…
Effective Verbal Communication
Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of w…