Course Overview

This microlearning course provides an overview and introduces strategies for effective questioning, including identifying the different types of questions and when to apply them in their day-to-day communications across a range of scenarios, from client conversations to workplace interactions.

 

Who is this for?

This course is suitable for professionals in a range of roles and industries. The course is designed to provide tools and techniques to improve your questioning, and the skills and knowledge learned can be applied both in a business and personal context.

 

What do I get when I finish the course?

You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.

For further details, click here.

Personal Development

What you will learn

  • How to identify different types of questions and their purposes.

  • How to recognise when to use different questioning techniques in your interactions.

  • How to apply questioning techniques to a range of scenarios.

Course Structure

The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.

Effective Listening Techniques

Microlearning

Learn practical techniques to become an effective listener, foster stronger relationships and communicate well with othe…

Dur: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members

Effective Verbal Communication

Microlearning

Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of w…

Dur: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members

Effective Listening Techniques

Microlearning

Learn practical techniques to become an effective listener, foster stronger relationships and communicate well with othe…

Duration: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members

Effective Verbal Communication

Microlearning

Understand what makes an effective verbal communicator and how to improve your conversational skills across a range of w…

Duration: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members