Course Overview

This microlearning course explores the importance of verbal communication, how it’s used in the workplace, and how to improve your verbal communication skills.

 

Who is this for?

This course is suitable for professionals in a range of roles and industries.

The skills and knowledge learned can be applied both in a business and personal context.

 

What do I get when I finish the course?

You’ll be eligible for a digital badge, issued by FINSIA and Credly. This badge can be shared across your online platforms.

For further details, click here.

Personal Development

What you will learn

  • What are some barriers to good verbal communication.

  • What are some strategies to improve your verbal communication skills.

  • How to start a new conversation with ease.

Course Structure

The course material is presented online to give you maximum flexibility – study when and where it suits your schedule. Access to the content is available for 3 months.

Effective Questioning Techniques

Microlearning

Develop your repertoire of questioning techniques to get the most out of your conversations with others.

Dur: 1.00 HRS | CPD: 1.00 HRS | From $110.00
Free for Members

Effective Listening Techniques

Microlearning

Learn practical techniques to become an effective listener, foster stronger relationships and communicate well with othe…

Dur: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members

Effective Questioning Techniques

Microlearning

Develop your repertoire of questioning techniques to get the most out of your conversations with others.

Duration: 1.00 HRS | CPD: 1.00 HRS | From $110.00
Free for Members

Effective Listening Techniques

Microlearning

Learn practical techniques to become an effective listener, foster stronger relationships and communicate well with othe…

Duration: 0.50 HRS | CPD: 0.50 HRS | From $55.00
Free for Members